Choose the recipient, check the amount and confirm. Both accounts must be verified and account limits apply.
International remittance sender fee: 3.5% + $0.50. FX charge: 1% to 1.5% over the applicable base rate. No UffPay receiver fee. Try the fee illustration on the Features page before you send.
Currency conversion and other applicable charges are separate.
Keep USD and GTQ balances, transaction history and currency conversion in one place. Review the exchange rate in your quote before converting.
US dollarsHold the dollars you receive and convert them to quetzales when you choose.
Review the exchange rate in your quote before converting.
UffPay Visa prepaid cards are rolling out, with Dock integration complete. Activation and use depend on issuer, network and customer requirements; Apple Pay and Google Wallet remain in certification.
Our in-house compliance and risk platform combines identity checks, sanctions screening, rules and AI-assisted pattern analysis to flag unusual activity. Our compliance team investigates the alerts and records the outcome; responsibility stays with people, not the model.
Visa provides the card-network framework, Dock supports the card program and NeoNet supports Guatemala processing. Each relationship has a distinct role and its own requirements.
Ask UffPay answers routine questions around the clock in English or Spanish. For account-specific help you can ask for a person; cases go to the right team during agent hours, and you get a response estimate once your case is confirmed.
Senders in the United States register with a government-issued photo ID; users in Guatemala register with a DPI or passport. Available services, funding methods and limits depend on your location and account profile.
