A wallet for the money you send home and the life it supports. Send from the United States to Guatemala, manage dollars and quetzales, make instant, free transfers to other UffPay users in Guatemala and get help in English or Spanish.
UffPay checksIdentity verification, screening and partner processing sit between funding and delivery. One corridor, with checks at every step.
Illustration, not live activity or a processing-time estimate.
A digital remittance experience for eligible U.S. senders and recipients in Guatemala, with a wallet that remains useful after the transfer arrives.
US dollarsHold the dollars you receive and convert them to quetzales when you choose.
Review the exchange rate in your quote before converting.
Review your USD and GTQ balances, convert currencies and follow your transaction history.
Physical cardPhysical UffPay Visa prepaid cards are rolling out, subject to activation and program requirements.
Physical cards are rolling out, subject to activation and program requirements. Apple Pay and Google Wallet support remains in certification.
Start with the Guatemala wallet. See how the card rollout and the next features fit together.
Send instant, free transfers between UffPay users within Guatemala. Manage USD and GTQ and receive remittances in the iOS and Android app.
Identity verification and account limits apply. International remittances and currency conversion have separate charges; review the quote before confirming.
Dock integration is complete. Printed physical cards are ready for distribution.
Activation and use depend on issuer, network and customer requirements. Card readiness is separate from Apple Pay and Google Wallet certification.
Work is underway to let you add and use your prepaid card through these digital wallets.
Completion is estimated before the end of 2026, subject to certification and platform and partner approvals. This feature is not yet available.
Bill splitting and bank-account connections are planned features, not yet available in the app.
Launch dates for bill splitting and bank-account connections have not been announced. Bill payments, partner credit and savings or investment access are also prospective, subject to development, arrangements and permissions.
We build for families who support each other across borders, including people underserved by traditional banking. Starting with Guatemala, our mission is to make sending and managing money easier, reduce transaction costs and pair useful financial tools with clear financial education.
A wallet and family transfers designed to lower barriers to everyday financial services, with identity verification and eligibility requirements.
Clear guidance on fees, exchange charges and account safety, so people can make informed choices and use financial tools with confidence.
Our goal is to reduce local and international transaction costs in every market we enter, helping families get more value from their money.
Open each step to see what to review, from setting up your account to following your transfer.
Download UffPay, create your account and complete the identity checks requested for your location and profile.
Choose an eligible funding method in the app. Review the terms and limits for that method before adding funds.
Select the recipient and amount, review the sender fee, exchange rate and expected availability, then confirm. Follow the transaction in your app.
Your account details · Identity verification · Account eligibility
Illustrative journey. No money is sent. Eligibility, limits, checks and processing times depend on your account and payment route.
The U.S. to Guatemala corridor connects sender funding, processing and local wallet access. The illustration shows the flow, not live transaction traffic.
Follow U.S. sender funding through UffPay processing to the app and wallet in Guatemala. From the wallet, explore local user transfers, the card rollout and future bank connections.
Flow illustration, not live activity or a processing-time estimate.
sender fee as a share of a $200 transfer: $7.50. This is not the total transfer cost.
FX and other applicable charges are additional. The final in-app quote governs.
Transfers between UffPay users within Guatemala are instant and free. International remittance timing depends on the payment route, verification and partner processing.
The international remittance sender fee is 3.5% + $0.50. Currency conversion adds an FX charge of 1% to 1.5% over the applicable base rate. UffPay charges no receiver fee for international remittances. Review your final quote, any other charges and account limits before confirming.
Create your account, verify your identity and add funds. Review the fee, exchange rate and expected availability before you confirm, then follow each transfer in the app. If you need help, the AI assistant answers 24/7 in English or Spanish and you can ask for a person.
Financial inclusion means being able to understand and use financial tools, not simply open an account. We are committed to making essential money knowledge easier to access. Start with these practical guides.
Our in-house compliance and risk platform combines identity checks, sanctions screening, rules and AI-assisted pattern analysis to flag unusual activity. Our compliance team investigates the alerts and records the outcome; responsibility stays with people, not the model.
Visa provides the card-network framework, Dock supports the card program and NeoNet supports Guatemala processing. Each relationship has a distinct role and its own requirements.
Ask UffPay answers routine questions around the clock in English or Spanish. For account-specific help you can ask for a person; cases go to the right team during agent hours, and you get a response estimate once your case is confirmed.
International remittances: 3.5% + $0.50 sender fee, an FX charge of 1% to 1.5% on conversion and no UffPay receiver fee. Your in-app quote shows every charge before you confirm.
Senders in the United States register with a government-issued photo ID; users in Guatemala register with a DPI or passport. Available services, funding methods and limits depend on your location and account profile.
Local transfers between UffPay users in Guatemala arrive instantly at no cost. For international remittances, the app shows expected availability before you confirm and the status afterwards.